Terms and Conditions
These terms and conditions outline the rules and regulations for the use of SRJ Creations's website and services, located at www.srjcreations.co.uk. By accessing this website and/or utilizing our services, you agree to accept all terms and conditions outlined herein. Do not continue to use SRJ Creations's website or services if you do not agree to abide by the terms and conditions stated on this page.
Personalised Products
Our business specializes in providing personalised products, including but not limited to, customized gifts, apparel, and accessories. By placing an order with us, you understand and agree that:
1. Product Representation: While we make every effort to accurately represent our products through descriptions and images on our website, please note that actual product colours, sizes, and designs may vary slightly.
2. Personalization Details: It is your responsibility to provide accurate and complete personalization details (such as names, dates, and messages) when placing an order. We will not be held liable for any errors in personalization due to incorrect information provided by the customer.
3. Custom Design Approval: For custom-designed products, you will be provided with proofs or mock-ups for approval before production begins. It is your responsibility to carefully review and approve all designs, including spelling, grammar, and layout, prior to production.
4. Intellectual Property: Any logos, trademarks, or copyrighted materials provided by you for customization must be owned by you or used with proper authorization. We reserve the right to refuse any orders that infringe upon the intellectual property rights of others.
5. Non-Refundable Nature: Due to the personalised nature of our products, all sales are final. We do not offer refunds or exchanges unless the product is defective or damaged upon receipt.
Ordering and Payment
1. Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any orders at our discretion.
2. Payment: Payment for orders must be made in full at the time of purchase. We accept various forms of payment, including credit/debit cards, PayPal, and other secure payment methods as specified on our website.
3. Price Adjustments: Prices for our products are subject to change without notice. Any discounts or promotions offered are valid for a limited time and may be subject to additional terms and conditions.
Shipping and Delivery
1. Shipping Methods: We offer various shipping methods, including standard, expedited, and international shipping options. Shipping costs and delivery times may vary depending on the destination and shipping method selected.
2. Delivery Times: While we make every effort to ensure timely delivery of your orders, please note that delivery times are estimated and not guaranteed. We are not responsible for delays caused by shipping carriers or factors beyond our control.
3. Shipping Address Accuracy: It is your responsibility to provide accurate and complete shipping addresses. We will not be held liable for any delays or lost shipments due to incorrect address information provided by the customer.
Intellectual Property and Copyright
1. Ownership: All intellectual property rights, including but not limited to, copyrights, trademarks, and designs associated with our products and website are owned by [Your Business Name]. Unauthorized use, reproduction, or distribution of any content from our website is strictly prohibited.
2. User Content: By submitting any user-generated content (such as reviews, testimonials, or photos) to our website or social media channels, you grant [Your Business Name] a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, adapt, publish, and display such content for promotional and marketing purposes.
Privacy Policy
Please refer to our Privacy Policy [link to your privacy policy page] for information on how we collect, use, and protect your personal information.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website or services after any such changes, you agree to be bound by the revised terms and conditions.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at info@srjcreations.co.uk