Privacy Policy

Effective Date: [01.04.2024]

At SRJ Creations, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website, products, or services, in compliance with the laws of the United Kingdom, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect:

- Personal Information: When you place an order or register on our website, we may collect personal information such as your name, email address, shipping address, and payment details.

- Order Information: We may collect information related to your orders, including products purchased, transaction history, and preferences.

- Communication: We may collect information from your communications with us, such as emails or messages, to address your inquiries or provide customer support.

- Website Usage: We may collect information about your interactions with our website, including IP address, browser type, pages visited, and timestamps.

2. How We Use Your Information:

- Personalization: We use your information to personalize your shopping experience, including product recommendations and special offers tailored to your preferences.

- Order Fulfillment: We use your information to process and fulfill your orders, communicate order status, and provide customer support.

- Communication: We may use your information to send you promotional emails, newsletters, or updates about our products and services. You can opt-out of these communications at any time.

- Improvements: We use collected data to analyze trends, monitor website performance, and improve our products, services, and customer experience.

3. Information Sharing:

- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or fulfilling orders.

- Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

4. Data Security:

- We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

- However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices:

- You can update or correct your personal information by accessing your account settings on our website.

- You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the email or contacting us directly.

6. Children's Privacy:

- Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. Changes to This Privacy Policy:

- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

8. Contact Us:

- If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@srjcreations.co.uk .

By using our website or services, you consent to the terms of this Privacy Policy. Please review this policy periodically for any updates or changes.